Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use our budget audit preparation services.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Information We Collect

When you engage with Ultra-Mindflow's budget audit preparation services, we collect information in several ways to provide you with effective financial guidance.

Personal Information You Provide

  • Contact details including name, email address, phone number, and business address
  • Financial information necessary for budget analysis and audit preparation
  • Business details such as company size, industry type, and operational structure
  • Communication preferences and service requirements

Information Collected Automatically

  • Website usage data including pages visited and time spent on site
  • Device information such as browser type, operating system, and IP address
  • Cookie data for improving user experience and site functionality
  • Email interaction metrics when you engage with our communications

Note: We only collect information that's directly relevant to providing our budget audit and financial preparation services. We don't gather unnecessary personal data or share sensitive information without explicit consent.

How We Use Your Information

Your information helps us deliver personalized budget audit services and maintain ongoing business relationships. Here's exactly how we use what you share:

  • Conducting comprehensive budget audits and financial assessments tailored to your business
  • Preparing audit documentation and compliance materials specific to Vietnam regulations
  • Communicating about service progress, recommendations, and follow-up consultations
  • Improving our methodologies based on anonymized client feedback and outcomes
  • Sending relevant updates about regulatory changes affecting budget compliance
  • Maintaining accurate records for professional service documentation

Legal Basis for Processing

Under Vietnam's data protection regulations, we process your information based on:

  • Contractual necessity for delivering agreed-upon audit services
  • Legitimate business interests in maintaining client relationships
  • Your explicit consent for marketing communications
  • Legal compliance requirements for financial service providers

Data Storage and Security

We take data security seriously, especially given the sensitive nature of financial information involved in budget auditing.

Data Type Storage Location Retention Period
Financial Records Encrypted servers in Vietnam 7 years (legal requirement)
Contact Information Secure cloud infrastructure Until service completion + 2 years
Communication Logs Local encrypted storage 3 years from last contact
Website Analytics Anonymized cloud storage 2 years for improvement insights

Security Measures: We employ bank-level encryption, regular security audits, restricted access controls, and secure backup systems. All staff members undergo data protection training and sign confidentiality agreements.

Information Sharing and Disclosure

We maintain strict confidentiality in our budget audit services. Your financial information stays protected through limited, purposeful sharing practices.

When We Share Information

  • With certified accounting professionals who assist in complex audit procedures
  • To legal authorities when required by Vietnam financial regulations
  • With secure third-party tools essential for audit analysis (under strict agreements)
  • During business transitions, with the same privacy protections maintained

We Never Share

  • Specific financial details with marketing companies or data brokers
  • Client information for competitive analysis or industry benchmarking
  • Personal data with social media platforms beyond basic website analytics
  • Sensitive business information with unauthorized third parties

Any information sharing requires explicit contractual protections ensuring the same privacy standards we maintain.

Your Rights and Choices

You maintain significant control over your personal information throughout our business relationship. Here are your specific rights:

Access and Correction Rights

  • Request copies of all personal information we hold about you
  • Update or correct any inaccurate information in our records
  • Receive information about how your data is being processed
  • Get details about third parties who have access to your information

Control and Deletion Rights

  • Opt out of marketing communications while maintaining service communications
  • Request deletion of personal information not required for legal compliance
  • Limit processing of your information for specific purposes
  • Withdraw consent for data processing where applicable

Important: Some information must be retained for legal compliance with Vietnam financial regulations. We'll clearly explain any limitations when you make requests and provide alternative options where possible.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your experience and help us understand how our services are being used.

Essential Cookies

These cookies are necessary for basic website functionality, including secure areas, remembering your preferences, and maintaining session information during consultations.

Analytics Cookies

We use analytics tools to understand which pages are most helpful and how visitors navigate our site. This information helps us improve our educational content and service information.

Managing Cookies

  • Adjust cookie settings through your browser preferences
  • Disable non-essential cookies while maintaining website functionality
  • Clear existing cookies through browser settings
  • Contact us for assistance with cookie-related questions

International Data Transfers

While we primarily store and process data within Vietnam, some limited international transfers may occur for specific business purposes.

When International Transfers Occur

  • Using cloud storage services with international infrastructure
  • Accessing specialized financial analysis tools hosted outside Vietnam
  • Communicating with international business partners for complex audits
  • Complying with international financial reporting standards when applicable

Protection Measures: All international transfers include contractual protections, encryption standards, and compliance with Vietnam's data export regulations. We ensure equivalent privacy protections regardless of data location.

Updates to This Policy

We update this privacy policy periodically to reflect changes in our services, legal requirements, or business practices. Here's how we handle policy changes:

  • Email notifications to active clients about significant changes
  • Website banner announcements for important updates
  • Clear explanation of what's changed and why
  • Reasonable time period before changes take effect
  • Option to discuss concerns about policy modifications

We recommend reviewing this policy periodically, especially before engaging new services or sharing additional information.

Privacy Questions and Contacts

Have questions about your privacy rights or how we handle your information? We're here to help with transparent, straightforward answers.

support@ultra-mindflow.com +84 91 204 4191
547, Quốc Lộ 20, Xã Đại Lào, Đại Lào, Bảo Lộc, Lâm Đồng, Vietnam

For privacy-related inquiries, please reference "Privacy Policy Question" in your subject line for faster response.